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Terms and Conditions

Terms and Conditions

Revision Policy

We give update on the service package you chose. Clients can approach us for the agreed-upon free corrections and we will update their plan with no extra charges given that the plan and idea continue as before. Correction Turnaround Time would be 48 hours.

Refund Policy

Regardless, any saved assets for a venture will not be liable to discount after conveyance if the underlying plan ideas are endorsed, or a change is mentioned except if Hul Hub drops or ends your Contract for an explanation other than your breach or non-execution.

All refund requests will be fulfilled as per the following arrangement:

  • You request when the underlying ideas for a logo are presented. However, once you endorse or demand changes in the underlying plans, the discount offer gets void and discount request won't be engaged.
  • If refund request is made before the conveyance of plan ideas initiation, at that point you would qualify for Full Refund (less 10% service & processing fee).
  • In the event that demand for refund is made in 48 hours, you would be qualified for 66% refund (less 10% service & processing fee).
  • In the event that refund demand is made between 48-96 hours of the underlying plan conveyance, you would be qualified 33% refund (less 10% service & processing fee).
  • No refund solicitation will be engaged following 96 hours of your underlying plan conveyance; anyway since we have faith in 100% client satisfaction, you're urged to reach us in the event of any worry.
  • No refund solicitation will be engaged in the event that you have not made any move on your request for 30 days in the wake of submitting your request. However, if you need to reactivate your plan request, you will be charged a specific expense contingent upon your task.
  • No refund solicitations will be engaged after the delivery has been done.
  • For site packages and mobile app development no refund will be considered once site or app development has been finished or once the site or application has become live.
  • For video animation packages no refund claim will be considered after the planning of the storyboard.
  • Clients cannot cancel our SEO services in the middle of the month for that month’s service. No refunds will be made for that current month’s SEO service charges. Client can cancel the SEO service at the beginning of the next month with prior notice.
  • For PPC services, no refunds will be made even if a fee was paid in advance. After a payment has been made, there are no exceptions for our refund policy.
  • All refund claims shall be imparted to the support division. Hul Hub, in view of the infringement of your client agreement reserves the right to approve or disapprove your appeal on an individual case to case premise.
  • For Hul Hub / Custom bundles, refund will be relevantly equivalent to it is on the single bundles.
  • For instance, in the event that you request logo and website design service, and approve the logo, you can declare refund for the website design at the time of introductory plan.
  • A refund appeal should have a substantial explanation which must be qualified against the plan brief and client criticism for amendments. Except if an idea has not been planned according to the brief, a refund won't be given, however further modifications will be given until complete fulfillment.
  • Where a client has submitted design requests with more than one company for a similar activity with the goal to claim refund, we don't think of it as a decent act. In such a case we maintain all authority to reject a refund demand.
  • All design elements require client input before concluding the plan. It is advised that the client gets included and gives criticism so as to get the ideal outcomes.
  • 100% extraordinary plan surety qualifies you for a re-draw if our designed logo is to be found significantly like another logo that may as of now exist. Any likeness to a current plan will be simply an occurrence and Hul Hub won't acknowledge any obligation or guarantee of any compensation in such a case. It is the customer's obligation to get their work of art copyrighted

How to claim your refund

To guarantee your refund demand is endorsed, it would be ideal if you ensure you meet the accompanying prerequisites.

  • Reach us through:
    o (856) 212-1123
    o finance@hul-hub.com
    o sales@hul-hub.com
  • We will attempt to determine your worry by goodness of our updated policy promptly or probably will email you a refund claim endorsement from our refund department. After the refund, your design rights would be acquired by Hul Hub and you would not have the option to show any rendition of the plan sent by organization. Let us likewise determine that:

    o Since the design rights would now be moved to the organization, you concur that you will have no right (direct or indirect) to utilize any reaction or other content, work item or media, nor will you have any proprietorship interest in or to the same.

    o Working as a team with the Government Copyright Agencies Hul Hub would share Copyright Acquisition data for the refunded designs that would confine the re-utilization of the designs as original ones later on. If you have any inquiries or worries about our Refund Policy, if it's not too much trouble get in touch with us by clicking here info@hul-hub.com.

Quality Assurance Policy

So as to give you the ideal fulfillment, our designers don't diverge from the determinations communicated by you in the request form.
The designs are made after an extensive research which assures creative genuineness in accordance with the client’s specifications.

Domain and Hosting

Domain and hosting will be given for free with website bundles, where appropriate. All the email accounts provided with website bundles can be configured on third party email soft-wares such as outlook. Each email account will have 10MB of space. In the event you are not hosting your website with us, we will not provide email accounts. There is no refund for the hosting, domain or email server package.
Domain and Hosting services are not included in the price for Website Design or Development. The Client is responsible for getting their own domain either through us, or by engaging a third-party company of their choosing. The Company can provide account credentials to the Client’s chosen company for registering the domain name and/or for web hosting.

Customer Support

We offer 24-Hour Customer Support to address your inquiries and concerns. You can reach us any time and we assure to respond immediately.

Communication Policy

You concur that Hul Hub is not accountable for any correspondence from email address (es) other than the ones followed by our own domain i.e. "..@hul-hub.com". Furthermore, should the client receive any claims under our brand name from an email address or any other medium that is not on our domain or website, it is their sole responsibility to inform us immediately. Hul Hub would not be responsible in case of any misplacement or misuse of the shared information in the aforementioned circumstance.

Access to Information

To get to Hul Hub services you might be approached to give certain enrollment details or other data. By giving consents to these terms and conditions, you therefore recognize that all the data provided by you will be right, current, and complete. In the event that Hul Hub considers that the data that you have given isn't right, current, or complete, Hul Hub has the option to deny your admittance to any services or any of its resources, and to end or suspend your record whenever.
Furthermore, Hul Hub should also be consented to use the provided information for various marketing purposes like cold calling, email marketing, etc., by our Company and our related brands.

Exclusions

The Company will help the Client with the coordination of 3rd party plugins and APIs however any 3rd party combination needed to help with the usefulness of the site will be STRICTLY standard. The Company won't have anything to do with 3rd party dealings during the advancement of this project. All extra work will require a different fee arrangement.
The Company will also not be responsible in case of any delays caused by any 3rd party such as Google’s services, Hosting service providers, AWS, Google Playstore, App Store, etc.

(856) 212-1123